---
description: Review of MasterControl Quality Excellence Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MasterControl Quality Excellence | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Corrective and Preventive Action Software](/directory/4713/capa/software) > [MasterControl Quality Excellence](/software/142000/mastercontrol)

# MasterControl Quality Excellence

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> MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality.
> 
> Verdict: Rated **4.5/5** by 534 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 534 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MasterControl
- **Location**: Salt Lake City, US
- **Founded**: 1994

## Commercial Context

- **Starting Price**: US$25,000.00
- **Pricing model**: Other
- **Pricing Details**: Contact MasterControl for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Philippines and 12 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Planning
- Audit Trail
- Automated Scheduling
- Bills of Material
- Business Process Control
- Change Management
- Collaboration Tools
- Commenting/Notes
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking

## Integrations (3 total)

- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Corrective and Preventive Action Software](https://www.softwareadvice.co.uk/directory/4713/capa/software)

## Related Categories

- [Medical Lab Software](https://www.softwareadvice.co.uk/directory/4538/medical-lab/software)
- [Audit Software](https://www.softwareadvice.co.uk/directory/4188/audit/software)
- [Product Lifecycle Management Software](https://www.softwareadvice.co.uk/directory/444/product-lifecycle-management/software)
- [Compliance Software](https://www.softwareadvice.co.uk/directory/4363/compliance/software)
- [Corrective and Preventive Action Software](https://www.softwareadvice.co.uk/directory/4713/capa/software)

## Alternatives

1. [Isolocity](https://www.softwareadvice.co.uk/software/79422/isolocity) — 4.6/5 (65 reviews)
2. [KAWAK](https://www.softwareadvice.co.uk/software/357377/kawak) — 4.6/5 (338 reviews)
3. [NetSuite](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2045 reviews)
4. [SafetyCulture](https://www.softwareadvice.co.uk/software/113670/iauditor) — 4.6/5 (354 reviews)
5. [Propel](https://www.softwareadvice.co.uk/software/118017/propel) — 4.4/5 (60 reviews)

## Reviews

### "eQMS upon your needs" — 4.0/5

> **Verified Reviewer** | *20 May 2026* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Flexible system, can be configured upon your needs.&#10;Easy to improve and adjust if necessary.&#10;Great tool for digitalization.
> 
> **Cons**: Some new products promise good and helpful functionality but lack at some points. Delivered to fast.
> 
> I like the system because of its flexibility and you can always find a way to implement required features.

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### "PQS and training manager" — 4.0/5

> **Sam** | *20 May 2026* | Pharmaceuticals | Recommendation rating: 3.0/10
> 
> **Pros**: Documentation control - excellent with great control and compliance &#10;Collaboration &#10;Implementation with great transition from previous EQMS
> 
> **Cons**: None - it’s great the MC are constantly evolving the system, the MC team are very cooperative with requests to improve the system
> 
> Excellent - use master control on a daily basis and it really supports continuous improvement, tractability and compliance

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### "Good Quality management system but must improve further" — 3.0/5

> **Sheshanka** | *7 April 2025* | Medical Devices | Recommendation rating: 6.0/10
> 
> **Pros**: Docs and Training are the easiest to use
> 
> **Cons**: User management, suppliers, AUdits and Risk modules
> 
> Good but there is room for improvement in areas other than DOcs, training and quality events

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### "Power Meets Complexity" — 4.0/5

> **Mikkel** | *20 May 2026* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: Master Control impresses with sleek design, intuitive interface, and powerful performance that enhances productivity.
> 
> **Cons**: Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency.
> 
> Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users

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### "Do not overcomplicate configuration" — 4.0/5

> **Tamara** | *21 May 2026* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: The customer support team really tries to work with you to solve issues. It is nice that our throughput time has decreased significantly now that we have moved away from paper.
> 
> **Cons**: How it was set up by our company. Could have done with easier configuration since too many user groups and roles.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/142000/mastercontrol)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/142000/mastercontrol> |
| en | <https://www.softwareadvice.com/manufacturing/mastercontrol-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/142000/mastercontrol> |
| en-GB | <https://www.softwareadvice.co.uk/software/142000/mastercontrol> |
| en-IE | <https://www.softwareadvice.ie/software/142000/mastercontrol> |
| en-NZ | <https://www.softwareadvice.co.nz/software/142000/mastercontrol> |
| fr | <https://www.softwareadvice.fr/software/142000/mastercontrol> |

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