--- description: Review of Guesty Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guesty | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [Guesty](/software/418418/guesty) # Guesty Canonical: https://www.softwareadvice.co.uk/software/418418/guesty Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/418418/guesty?page=2) > Guesty is a property management software designed for managing short-term rental properties across various booking platforms. It supports vacation rental hosts, property managers, and enterprise-level operators handling listings on channels such as Airbnb, Vrbo, and Booking.com. The software includes a multi-calendar that consolidates reservations from multiple booking channels to prevent double bookings. A unified inbox centralizes guest communications for streamlined response management. AI-powered tools assist with automating guest replies and generating website content. Revenue management features include dynamic pricing algorithms. Additional features include customizable automation workflows, direct booking website creation, secure payment processing, and mobile management capabilities. Guesty includes a task management system to organize cleaning, maintenance, and other property-related activities. Reporting and analytics tools provide insights into business performance. An owner portal supports communication with property owners. Risk mitigation features include damage protection coverage and guest verification tools. > > Verdict: Rated **4.4/5** by 465 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 465 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - 1099 Preparation - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Analytics - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management ## Integrations (47 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.softwareadvice.co.uk/directory/256/channel-management/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.co.uk/directory/4672/property/software) - [Motel Software](https://www.softwareadvice.co.uk/directory/3968/motel/software) - [Campground Management Software](https://www.softwareadvice.co.uk/directory/4362/campground-management/software) - [Affordable Housing Property Management Software](https://www.softwareadvice.co.uk/directory/130/affordable-housing-software/software) - [Property Management Accounting Software](https://www.softwareadvice.co.uk/directory/125/accounting-software/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [Jurny](https://www.softwareadvice.co.uk/software/347134/jurny) — 4.5/5 (44 reviews) 4. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 5. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews) ## Reviews ### "Guesty Review" — 5.0/5 > **Riley** | *23 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it. > > **Cons**: My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level. > > I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship. ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *1 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Cons**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Worst customer support ever" — 1.0/5 > **EDWARD** | *8 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money . > > **Cons**: Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT > > Worst investment ever ----- ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **Cons**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Honest review from a power Guesty user" — 5.0/5 > **Njål** | *27 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Incredible customer success from Jay and his team. Product that focus on the important features. Higher priced than their competitors but has unmatched quality. We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs. > > **Cons**: There is honestly not a lot of bad things to mention about Guesty. Their focus seem to be switching somewhat to capturing revenue from new add-ons instead of improving existing features. > > Overall, my experience with Guesty has been largely positive. As a short-term rental operator, it has become an essential part of how I run my business day-to-day. The platform offers unmatched integration with OTAs, covering listing distribution, updates, and financial management all in one place. On top of that, Guesty has the best API documentation I've come across, making it an excellent foundation for anyone looking to build custom solutions on top of their PMS. For anyone considering a switch, Guesty is definitely a top contender. I say this as someone who has spent meaningful time with Smoobu, Hostify, Hostaway, and several others. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/418418/guesty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/418418/guesty) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data