--- description: Review of DeskAlerts Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DeskAlerts | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Internal Communications Software](/directory/4572/internal-communications/software) > [DeskAlerts](/software/418584/deskalerts) # DeskAlerts Canonical: https://www.softwareadvice.co.uk/software/418584/deskalerts Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/418584/deskalerts?page=2) > DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant. > > Verdict: Rated **4.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DeskAlerts - **Location**: Alexandria, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$3,300.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: DeskAlerts is available in a range of different pricing packages. Contact DeskAlerts for more information and to get a pricing quote. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English, French, German, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Canada, France, Germany, Japan, Kuwait, Luxembourg, Mexico, New Zealand, Norway, Oman, Saudi Arabia, Singapore, South Africa, Sweden, Switzerland, United Arab Emirates and 3 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Audience Targeting - Audio/Video Messaging - Campus Notifications - Communication Management - Compliance Tracking - Contact Management - Customisable Branding - Customisable Templates - Data Import/Export - Digital Signage - Email Alerts - Email Management - Employee Engagement Software - Engagement Tracking ## Integrations (1 total) - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software) ## Related Categories - [Internal Communication Software](https://www.softwareadvice.co.uk/directory/4370/employee-communication-tools/software) - [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software) - [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software) - [Online Help Desk Software](https://www.softwareadvice.co.uk/directory/3529/online/software) - [Help Desk Software for Schools](https://www.softwareadvice.co.uk/directory/3857/schools/software) ## Alternatives 1. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24059 reviews) 2. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5092 reviews) 3. [Zulip](https://www.softwareadvice.co.uk/software/342365/zulip) — 4.9/5 (196 reviews) 4. [HulerHub](https://www.softwareadvice.co.uk/software/323266/huler-hub) — 4.9/5 (89 reviews) 5. [Flock](https://www.softwareadvice.co.uk/software/165028/flock) — 4.5/5 (344 reviews) ## Reviews ### "Good tool for instant notification" — 4.0/5 > **Olivier** | *16 March 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes. > > **Cons**: Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable. > > We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs. ----- ### "This is a great business alerting system" — 5.0/5 > **John** | *7 October 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I researched top Alerting type systems for work environment. > > **Cons**: We needed to constant updates to the client interface but that has been fixed now. > > The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully. ----- ### "Do not recommend" — 1.0/5 > **Jody** | *7 October 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: We didn't find anything that we liked about the software except for the demo > > **Cons**: We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution > > Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored. ----- ### "Deskalerts for notifications" — 4.0/5 > **John** | *6 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust. > > **Cons**: Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better. > > We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages ----- ### "DEskAlerts Review" — 5.0/5 > **Kumaren** | *11 October 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: ease of setup ease of deployment excellent functions excellent support > > **Cons**: Creating templates could be made easier, especially with company logos etc > > brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/418584/deskalerts?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/418584/deskalerts) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data