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description: Review of EHR 24/7 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: EHR 24/7 | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# EHR 24/7

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> EHR 24/7 by Office Ally is a trusted electronic health record system used by more than 20,000 users. Its comprehensive patient charting and document management, real-time patient information, and customizable forms provide healthcare providers with an intuitive interface to manage patient care. By using EHR 24/7, providers can improve communication and collaboration between providers, leading to more accurate diagnoses and fewer errors. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, electronic prescription and more. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today.&#10;&#10;1.&#9;Comprehensive patient charting and document management&#10;2.&#9;Intuitive interface and customizable dashboard&#10;3.&#9;Real-time patient information stored in a secure and HIPAA compliant software&#10;4.&#9;Customizable forms and progress notes&#10;5.&#9;Trusted by more than 20,000 users&#10;&#10;The patient reminders feature of EHR247 allows healthcare providers to easily send reminders to patients, enabling them to confirm, cancel, or reschedule appointments. By leveraging this functionality, providers can effectively reduce no-shows and last-minute cancellations, ultimately improving appointment attendance rates and optimizing scheduling resources. This feature not only benefits healthcare providers but also enhances the overall patient experience by minimizing appointment-related miscommunication and promoting efficient appointment management.&#10;&#10;EHR247 also offers a patient intake and self-check-in solution called Intake Pro, which empowers patients to complete intake forms and sign documents digitally using a tablet. This streamlined intake process reduces administrative burden, improves data accuracy, and enhances the overall patient onboarding experience. By digitizing these processes, healthcare providers can facilitate smoother transitions for patients as they register and prepare for their appointments, ultimately contributing to improved operational efficiency and patient satisfaction.&#10;&#10;In addition, EHR247 integrates OA-Rx, an award-winning electronic prescribing solution that is fully certified to support a wide range of prescribing activities, including controlled substances, renewals, change requests, prior authorizations, and more. This comprehensive electronic prescribing functionality enhances medication management, improves prescription accuracy, and supports regulatory compliance while streamlining the prescription process for healthcare providers and pharmacies. By offering these capabilities, EHR247 contributes to the overall quality of care delivered to patients while promoting safety and efficiency in medication-related workflows.
> 
> Verdict: Rated **4.1/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 179 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office Ally

## Commercial Context

- **Starting Price**: US$44.95
- **Pricing model**: Other
- **Pricing Details**: The pricing plan for the Office Ally services includes different offerings such as Clearinghouse, Practice Management, and Electronic Health Record (EHR) solutions. The Clearinghouse service, which includes functionalities like claim creation, eligibility verification, and electronic remittance advice, is available for free with transactional fees. The Practice Management solution, Practice Mate, offers features like appointment scheduling and patient billing with no monthly fee. The EHR 247 service, designed to improve patient care by simplifying clinical workflows, is priced at $3995 per month per provider. The website also mentions add-on services such as electronic prescribing and patient reminders. Additionally, there are customized pricing options available for the EDI Clearinghouse service for hospitals and health systems, providing integration with payers and offering volume discounts based on committed spending.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Charting
- Compliance Tracking
- Customisable Forms
- Document Management
- Documentation Management
- Drug Reference Database
- E-Prescribing
- EDI
- EMR/EHR
- For Cardiologists
- For Family Medicine
- For Ophthalmologists
- For Psychiatrists
- HIPAA Compliant
- Meaningful Use Certified
- Medication Management
- ONC-ATCB Certified
- Patient Intake
- Patient Records Management

## Integrations (1 total)

- Practice Mate

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software)

## Related Categories

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## Alternatives

1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews)
2. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews)
3. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (843 reviews)
4. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)
5. [Epic](https://www.softwareadvice.co.uk/software/3954/epiccare) — 4.4/5 (447 reviews)

## Reviews

### "Excellent Software for Medical billing and EHR management" — 5.0/5

> **Susanne** | *18 May 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.
> 
> **Cons**: The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than  this one little thing I am very happy with  Office Ally and you can't beat the pricing\!
> 
> My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize. &#10;Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

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### "Great value for the money, no bells and whistles, gets the job done" — 4.0/5

> **Shana** | *30 December 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Comparatively inexpensive to others on the market and since we were already, and for many years using Office Ally as a clearing house, the streamlined connection to the EHR made sense. I did not take us long to get it up and going.
> 
> **Cons**: Everything needs to be set up from scratch. I wish the font was more adaptable to different screen sizes. When you set everything up, the text runs together unless separate with space or slashes but more space takes up room on the page. Not having space, you run the risk of taping (touch screen) the wrong prewritten phrase. I'd like to see this set up differently, more touch screen friendly.
> 
> Good. I wish it would allow different searches without losing where I am. I know that I have side tabs with information I can see on the fly, but for instance, I am often in a SOAP and would like to see the patients xray results. So I have to save where I am, go see what I want to see, copy if necessary and go back to the SOAP. I'd prefer to have documents/films more accessible, perhaps added to those side bar options. &#10;We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and classes. For someone who only does appointments, I'm sure it would all work seamlessly together.

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### "Could be more efficient." — 3.0/5

> **Brianna** | *25 February 2025* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: Liked how it could be used by multiple disciplinaries.
> 
> **Cons**: Did not feel that it was user-friendly or aesthetically pleasing.
> 
> It works but felt I was wasting too much time documenting and navigating through the program to be efficient.

-----

### "Office Ally User Review" — 5.0/5

> **Abrar** | *8 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to use. The best thing about Office EHR 24/7 \&amp; Practice Mate is that it maintains the same page layout, which helps learn it quickly. Compared with eCW, its configuration manual is simple and easy to learn without much training. It was easy to implement this software into our practice, with Office Ally staff providing the necessary training during the implementation phase. It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 \&amp; Practice Mate. Due to its relatively lower prices, Office Ally provides an overall good value for the money. Besides EHR 24/7 \&amp; Practice Mate, Office Ally Clearinghouse also provides good features like Insurance Discovery that other clearinghouses lack. It seems to be reasonably HIPAA compliant, making it secure to store HIPAA-sensitive patient data. It is easy to manage patient accounts.
> 
> **Cons**: Overall, my experience with EHR 24/7 has been quite positive. However, I’ve noticed that Practice Mate lacks the capability for batch claims creation and submission, which is a feature offered by other EHR software like eCW. Implementing batch claims functionality could significantly enhance efficiency and save a lot of time for users.
> 
> My overall experience with Office Ally Suite, not just the EHR 24/7, has been great. I definitely recommend Office Ally to other practices.

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### "All for this EHR" — 5.0/5

> **Tina** | *30 December 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: We are able to customize our charting for each provider yet keep it mainstreamed for the office.  Learning curve is medium but not too bad for learning a new system.
> 
> **Cons**: It doesn't always update easily and occasionally we lose what we had put in.  This may be an issue with our internet too and it doesn't happen often.
> 
> We have been using this system for over 10 years and we don't want to change.  It gives us what we need with customizable options too.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/ehr-24-7-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/4678/ehr-24-7> |
| en-GB | <https://www.softwareadvice.co.uk/software/4678/ehr-24-7> |
| en-IE | <https://www.softwareadvice.ie/software/4678/ehr-24-7> |
| en-NZ | <https://www.softwareadvice.co.nz/software/4678/ehr-24-7> |

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