--- description: Review of Keela Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Keela | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fundraising & Donor Management Software](/directory/417/fundraising-software/software) > [Keela](/software/48045/keela) # Keela Canonical: https://www.softwareadvice.co.uk/software/48045/keela Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/48045/keela?page=2) > Empower your nonprofit organization with Keela, the premier, affordable CRM platform designed specifically for the needs of the sector. With intelligent tools and guided decision-making, fundraisers will gain access to the information and insights you need to make informed decisions based on your data. With Keela's centralized contact database, detailed contact profiles, streamlined communication, and donation management, and powerful email marketing capabilities, you'll have everything you need to take your organization to the next level. And with no complicated add-ons or hidden fees, unlimited email support, and unlimited online training, Keela is the solution that's both accessible and scalable, with pricing based on the number of contacts in your database. > > Verdict: Rated **4.3/5** by 282 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 282 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aplos - **Location**: Fresno, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$160.00 - **Pricing model**: Usage Based - **Pricing Details**: Keela offers tiered pricing plans based on the number of contacts managed. Pricing is displayed in US Dollars (USD). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Budget Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Collaboration Tools - Committee Management - Communication Management ## Integrations (11 total) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) ## Related Categories - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software) - [Fundraising Software](https://www.softwareadvice.co.uk/directory/1543/online-fundraising-platforms/software) - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Nonprofit Project Management Software](https://www.softwareadvice.co.uk/directory/3863/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews) 2. [Neon CRM](https://www.softwareadvice.co.uk/software/3122/neoncrm) — 4.3/5 (613 reviews) 3. [Bloomerang](https://www.softwareadvice.co.uk/software/2973/bloomerang) — 4.7/5 (1287 reviews) 4. [Givebutter](https://www.softwareadvice.co.uk/software/380178/givebutter) — 4.8/5 (871 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.co.uk/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "Keela for a small non-profit" — 5.0/5 > **Josh** | *30 October 2023* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Keela just works. There are very few times where it doesn't work as it's designed, and the system is quick, responsive, and reliable. They are quick to push out new features. > > **Cons**: Nothing comes to mind - the things we were wishing for were solved within 1-2 years of product development. ----- ### "“Essential Tool for Non-Profits”" — 4.0/5 > **Sean** | *15 November 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Keela is how intuitive and user-friendly it is. The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline communications. The automation features save us time, and the reporting tools are incredibly insightful. > > **Cons**: It's a bit of a tricky setup with Sendgrid, and getting support is very hard unless you pay for it. > > Keela has truly transformed how we operate as a non-profit. It has allowed us to deepen our relationships with supporters while making fundraising and outreach much more effortless. The platform’s efficiency has freed up time for our team to focus more on mission-critical work rather than administrative tasks. Keela is a game-changer for any organization looking to maximize its impact. ----- ### "-tech newbie" — 3.0/5 > **Verified Reviewer** | *13 March 2019* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: -many lists possible to make -adding tags to multiple people -allowing ways to mark interactions (phone, email, in person) -giving messages , tasks > > **Cons**: -unable to filter with multiple tags -hard for complete computer newbies -hard to make advertisements ----- ### "Ease of Use/Clarity of Information" — 5.0/5 > **Karl** | *18 November 2024* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: I appreciate that it is very easy to find information about individuals donors. The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for results. I also appreciate how I can quickly reach giving information for donors and see both recent and historical information without any trouble. > > **Cons**: I would appreciate a Keela app for my phone. I do a lot of donor visits and if I was able to look up information on my phone for a certain donor, that would be incredibly helpful. Also, streamlining reports creation would be helpful. As the leader of my org, I don't do a lot of report creation but when I must do it, it gets confusing very quickly. I am not sure how to make this better but it seems like it could be. > > Overall, I have had a very good experience with Keela. ----- ### "The Best Customer Service" — 5.0/5 > **Gloria** | *14 November 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The customer service, donor tracking, reports > > **Cons**: Lack of donors being able to update their own payment info and track their giving history, as well as set reoccuring donations more specifically > > Really enjoy it, easy use, love the built in email marketing, event ticketing and fundraising ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.uk/software/48045/keela?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/48045/keela) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data