--- description: Review of Entrata Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Entrata | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Real Estate Accounting Software](/directory/311/real-estate-accounting-software/software) > [Entrata](/software/5223/entrata) # Entrata Canonical: https://www.softwareadvice.co.uk/software/5223/entrata Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.uk/software/5223/entrata?page=2) > Entrata is a comprehensive property management operating system for multifamily communities worldwide. It unifies leasing, operations, and resident engagement into a single, connected system. Through unified workflows and a shared data layer, Entrata eliminates silos and reduces manual processes, creating a system that doesn’t just support work, but actively executes it. The result is greater efficiency, fewer operational gaps, and improved performance at scale. At the center of this platform is Entrata’s Layered Intelligence (ELI+), which delivers purpose-built AI across the most critical moments in the resident lifecycle, including leasing, payments, renewals, and maintenance. From lead conversion to lease signing, ELI+ automates follow-ups, answers prospect inquiries, schedules tours, optimizes rent collection, ensures secure renewals, and streamlines service requests. By embedding intelligence directly into workflows, ELI+ enables teams to operate more efficiently while focusing on high-impact work that drives stronger NOI. Entrata is powered by two core experience platforms: the Operations Experience Platform (OXP) and the Homebody Resident Experience Platform (RXP). OXP transforms property management into an AI-native operating environment where human teams and AI agents work together seamlessly. With built-in automation, governance, and visibility through tools like OXP Studio, operators can manage, monitor, and scale their operations with greater consistency, control, and confidence. On the resident side, Homebody Resident Experience Platform (RXP) delivers a modern, unified app that brings every interaction into one place. Residents can make payments, submit service requests, access renters insurance and deposit alternatives, build credit through rent reporting, and engage with their community, all within a single experience. For operators, this unified platform enhances resident satisfaction and retention while unlocking new ancillary revenue opportunities and enabling customizable, brand-aligned experiences. Together, these capabilities power Entrata’s vision for Autonomous Property Management™, an AI-native, agentic approach where workflows are coordinated and executed across the entire property lifecycle. Instead of relying on teams to manage every task manually, Entrata enables a system where technology and automation drive consistency, speed, and better outcomes, giving operators the freedom to scale efficiently and operate on their own terms. > > Verdict: Rated **4.6/5** by 444 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 444 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Entrata - **Location**: Lehi, US - **Founded**: 2003 ## Commercial Context - **Pricing Details**: Contact Entrata directly for pricing information. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Background Screening - Billing & Invoicing - CRM - Client Portal - Commercial Property Management Software - Commission Management - Contact Management - Credit Card Processing - Credit Check - Customer Database - Customisable Templates - Dashboard - Data Import/Export - Document Management ## Integrations (3 total) - Domo - Google Analytics 360 - RealPage ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Real Estate Accounting Software](https://www.softwareadvice.co.uk/directory/311/real-estate-accounting-software/software) ## Related Categories - [Real Estate Accounting Software](https://www.softwareadvice.co.uk/directory/311/real-estate-accounting-software/software) - [Facility Management Software](https://www.softwareadvice.co.uk/directory/4310/cafm/software) - [Rental Software](https://www.softwareadvice.co.uk/directory/4744/rental/software) - [Real Estate Transaction Management Software](https://www.softwareadvice.co.uk/directory/4262/real-estate-transaction-management/software) - [Lease Management Software](https://www.softwareadvice.co.uk/directory/3026/lease-management/software) ## Alternatives 1. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [Yardi Breeze](https://www.softwareadvice.co.uk/software/46613/yardi-breeze) — 4.2/5 (327 reviews) 4. [Rent Manager](https://www.softwareadvice.co.uk/software/1189/rent-manager) — 4.6/5 (604 reviews) 5. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews) ## Reviews ### "On it's way to being 5 stars" — 4.0/5 > **Ruben** | *30 June 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: For the most part it is very inclusive in that it gives a user access to most of the features that you need to interact with and assist residents. > > **Cons**: I think it could be more user friendly when it comes to creating or adding things like permissions to enter for residents. > > I would say it was challenging at first, becuase I was accustomed to using Building Link and it was easier to navigate that software. ----- ### "Centralized Management Made Easier" — 5.0/5 > **Breyden** | *15 December 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: As an administrative user, Entrata provides a comprehensive platform for property management, combining leasing, payments, and reporting in a single system. The dashboard is fairly intuitive, making it relatively easy to navigate between resident accounts, maintenance requests, and financial reporting. The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments. Reporting tools are robust, allowing admins to pull detailed financial and operational data efficiently. The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for multiple platforms. > > **Cons**: There are some challenges. Performance can lag when handling large batches of data, and occasional system crashes require reloading or contacting support. Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize. Support is generally responsive, but resolution times can vary depending on the issue’s complexity. > > Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency. ----- ### "Entrata versus Other Software" — 5.0/5 > **Cheree** | *24 May 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone. > > **Cons**: I have not found any cons since I started using Entrata. ----- ### "Love/Dislike Relationship with Entrata" — 4.0/5 > **Denise** | *2 December 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: There are few things I truly do like about Entrata. The dashboard, by far, is the best though. I like the way it shows me my day and when I click on each tab, gets me what I need to clear it. > > **Cons**: The click-throughs to get to one report or tab and the new renewal generator. NO THANKS. I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning. Noooo. Just no. > > It has been challenging at times to learn the "ways of Entrata," as I have used and loved OneSite for many years before starting with Entrata at this company. ----- ### "Entrada Review" — 5.0/5 > **Heather** | *15 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Entrada is very easy to navigate. The customer service department is amazing. They are always friendly and help in a timely manner as well as follow up to make sure we are good. > > **Cons**: There really is not anything I do not like about Entrada. I have always had a good experience with the system as well as customer service > > Over all experience has been a pleasure. Every time that I have had to call customer service has been very efficient . The system is user friendly and easy to learn. ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.uk/software/5223/entrata?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/5223/entrata) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data