---
description: Review of PatientTrak Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: PatientTrak | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# PatientTrak

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> PatientTrak is a patient tracking platform that helps healthcare facilities with measuring, monitoring and managing the patient journey. Reputation Management includes review requests, listings management, review site monitoring, automated surveys, provider transparency and net promoter score (NPS).&#10;&#10;Users can communicate with patients and update family members via text. Teams can send surveys, medication and appointment reminders, recalls,  self-care information and service news.
> 
> Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PatientTrak
- **Location**: Franklin, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$395.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact PatientTrak for pricing details\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Admissions Management
- Alerts/Notifications
- Appointment Management
- Booking Management
- Communication Management
- Customisable Forms
- Customisable Reports
- Discharge Management
- EMR/EHR
- For Psychiatrists
- HIPAA Compliant
- Historical Reporting
- Medication Management
- Messaging
- Monitoring
- Onsite Registration
- Patient Engagement Software
- Patient Flow Management
- Patient Monitoring
- Patient Scheduling

## Integrations (5 total)

- AdvancedMD EHR
- Cerner Specialty Practice Management
- HST Pathways
- MEDITECH Expanse
- eClinicalWorks

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software)
- [Patient Check-In Kiosk Software](https://www.softwareadvice.co.uk/directory/3453/patient-kiosk/software)
- [Nephrology EMR Software](https://www.softwareadvice.co.uk/directory/451/nephrology/software)
- [Medical Tools](https://www.softwareadvice.co.uk/directory/4527/medical/software)
- [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/178/psychiatry-emr-software/software)

## Alternatives

1. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
2. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews)
3. [Qualifacts Insync](https://www.softwareadvice.co.uk/software/421013/qualifacts-insync) — 4.5/5 (391 reviews)
4. [Advanced Data Systems](https://www.softwareadvice.co.uk/software/31589/medicspremier-substanceabuse) — 4.6/5 (109 reviews)
5. [PrognoCIS](https://www.softwareadvice.co.uk/software/26775/prognocis-bizmatics) — 4.1/5 (295 reviews)

## Reviews

### "I am very satisfied with PatientTrak" — 5.0/5

> **William** | *18 December 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The software is simple to install and use. It has been very reliable in the 2+ years that we have used it. Any issues are quickly resolved by PatientTrak's support team.
> 
> **Cons**: Overall I am happy with it. It has all the basic features required of a Patient monitoring system and more features are always being added. That being said sometimes I would like to see more advanced features.

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### "Patient Track Track" — 5.0/5

> **LaDonna** | *17 March 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: i like how it tracks exactly who is with the patient and who's working on whatever they're working on.
> 
> **Cons**: It could be useful if the patients name highlighted on its own to let us know the arrived.
> 
> its been useful for clinical side to keep up with patients progress.

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### "not friendly user at all" — 3.0/5

> **tanisha** | *18 April 2018*
> 
> **Pros**: I CAN SEE WHAT THE PATIENT  SIGN IN WITH THAT HELPS US OUT A LOT SO THAT NOBODY IS WAITING TOO LONG TO BE TOLD YOU NEED TO GO TO AN URGENT CARE
> 
> **Cons**: The bad thing about this software is that when you go to any advocate walk in clinic to work you have always call some one to get access to the patient trak and it take too long for someone to call back

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### "Love it\!" — 5.0/5

> **Bonnie** | *16 February 2023* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to keep track of where patient are and communicate with our CSR when things needs to be done on the front side of the hospital for each patient.
> 
> **Cons**: It would be nice if we could correlate this software with our medical software.

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### "My Review - Brinton Vision" — 5.0/5

> **Riley** | *16 February 2023* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, simple, effective to everyone in the office
> 
> **Cons**: The use of changing patients over for the next day could be easier
> 
> I believe it is a great use of company money and allows us to be efficient throughout the day

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/85385/patienttrak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/dxp/patienttrak-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/85385/patienttrak> |
| en-GB | <https://www.softwareadvice.co.uk/software/85385/patienttrak> |
| en-IE | <https://www.softwareadvice.ie/software/85385/patienttrak> |
| en-NZ | <https://www.softwareadvice.co.nz/software/85385/patienttrak> |

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